Zoya id Privacy Policy — Your Data, Your Rights

Zoya ID (hereinafter referred to as "we", "us", or "the platform") holds your privacy in the highest regard. This Privacy Policy explains what information we collect when you Zoya ID-'s website, create an account, or use any of our services — including what information we collect, how we use it, and what steps we take to protect it.

This Privacy Policy Zoya IDApplies to all services — Sports Betting, Live Casino, slots, Jackpot, New Games and all other sections. By using our platform, you are agreeing to this Privacy Policy.

We understand that many users in Bangladesh have concerns about online privacy. That's why Zoya ID The Privacy Policy is written in plain, easy-to-understand language so you know exactly what we do with your information.

Zoya ID only collects information that is necessary to provide you with the best service and meet legal obligations. We never ask for information we don't need.

Information collected at registration:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Permanent address in Bangladesh
• Preferred username and password (encrypted)

Information collected during KYC verification:

• National ID (NID) or passport copy
• Selfie or photo (for identity confirmation)
• Bank account or mobile banking (bKash/Nagad/Rocket) details

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Platform activity and session logs
• Cookies and session data

Why We Collect Your Information Zoya ID-'s purpose is always clear and limited. We use your information only for the following:

• Account Management: To verify registration, authenticate logins, and keep your account secure.
• Financial Transactions: To process deposits, handle withdrawals, and maintain your transaction history.
• Customer support: To quickly resolve your questions and complaints.
• Security and fraud prevention: To detect unusual activity and protect your account.
• Legal Compliance: To meet regulatory requirements for preventing unlawful activity.
• Personalized Experience: To show you relevant games and offers based on your preferences (only with your consent).
• Platform Improvement: To analyze user behavior and improve the quality of our services.

Zoya ID Uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser. We use several types of cookies:

• Essential Cookies: Login sessions and security tokens — the platform cannot function without them.
• Functional Cookies: Remembers your language preference and game settings.
• Analytics cookies: To understand which pages are used most — fully anonymous.
• Marketing cookies: To show relevant offers — only with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Zoya ID Your personal data is never sold. However, we may share limited information with trusted partners as necessary to deliver our services:

• Payment Processor: Solely to process transactions with bKash, Nagad, Rocket, and our banking partners.
• Identity Verification Provider: Regulated identity verification services to complete the KYC process.
• Technology service provider: For server hosting and security services — under strict confidentiality agreements.
• Legal Authorities: Only when required by a court order or legal obligation.

Every third-party partner is required to uphold our privacy standards. They may only use your data for their designated purpose — nothing beyond that.

To Protect Your Information Zoya ID Follows industry-leading security practices. Our security framework operates on multiple layers:

• Encryption: All data transfers are protected with 256-bit SSL/TLS encryption.
• Password Hashing: Your password is stored as a bcrypt hash.
• Two-factor authentication (2FA): Add an extra layer of security to your account.
• Firewall and intrusion detection: 24/7 automated threat monitoring.
• Regular security audits: Regular system audits conducted by third-party security experts.

How Long Is Your Data Retained?

Your information is retained for as long as your account remains active. After account closure, financial records are typically kept for up to 5 years in accordance with legal obligations, then securely deleted.

Zoya IDEvery member of has full ownership of their personal data. You can exercise any of the following rights at any time:

To exercise any of these rights, please contact our Help Center Contact us or support@zoyaid.comto send us an email.

Zoya ID This platform is strictly for adults. We do not allow anyone under 18 to use our services, and we do not collect any data from minors.

Age verification is mandatory at registration. If we ever discover that someone under 18 is using our platform, we will immediately disable their account and delete all data collected.

Zoya ID This privacy policy may be updated from time to time — due to legal requirements, technological changes, or service improvements. For any significant changes, we will:

• We will send a notification to your registered email address.
• We will show a clear notification when you log in to the platform.
• Update the "Last Updated" date at the top of this page.

Continuing to use the platform after a revised policy takes effect means you accept the updated terms. We recommend checking this page regularly to stay informed.

If you have any questions, concerns, or requests regarding our Privacy Policy, our dedicated team is always ready to help. We typically respond within 24–48 hours.

• Email: support@zoyaid.com
• Help Center: zoyaid.com/help-center
• Live chat: Log in to the platform and chat with us directly

We will always be honest and transparent in resolving your privacy concerns. Zoya IDYour trust in is our greatest asset.